All LUX FASHION LABELS dropship and wholesale orders are final sale. If you would like to offer returns or exchanges to your dropship customers, you will be responsible for issuing them a refund or store credit or submitting a new order for the exchange item AND you must instruct them to send the product back to your company address. LUX FASHION will not accept dropship return packages. 

All of our shipments are thoroughly inspected for quality and order accuracy but in the rare event that you discovers any defects or damages in your merchandise, please contact us via email or phone and we will work with you to replace the damaged items.